Preventive Maintenance service

We normally provide 1-year warranty as our basic service in every system and project. After the expiry of the warranty period, we prepare maintenance and repairing services for every system notably, 24-hour solution support through various communication channels, for instance, telephone, mobile, fax and email. We regularly train our operating staff in order for them to effectively operate and maintain our system.

1. Hardware Maintenance

Keep your hardware alive and healthy by choosing customizable IT hardware maintenance services of DATAFARM for server, storage, network equipment and security appliances. Our technical team are well-trained to support and resolve hardware issues rapidly by both onsite support and remote support upon SLA.

2. Software Maintenance

Software maintenance is an activity that includes error corrections,enhancements of capabilities,deletion of obsolete capabilities, and optimization.Because change is inevitable, mechanism must be developed for evaluation, controlling and making modifications.
So any work done to change the software after it is in operation is considered to be maintenance work. The purpose is to preserve the value of software over the time.The value can be enhanced by expanding the customer base, meeting additional requirements, becoming easier to use, more efficient and employing newer technology.